Privacy Policy

At Oolive your privacy is a top priority. We respect your trust and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and safeguard your data.

Note: Our privacy policy may be updated occasionally. We encourage you to review this policy regularly. This privacy policy does not apply to third-party sites linked with us, including our partners or affiliates.

What Information Do We Collect?

  1. Contact Information: Your name, email address, phone number, shipping address, and Oolive account password.
  2. Payment Information: While we do not store your credit card or banking details, they are securely managed by our payment gateway partners (e.g. PayU).
  3. Order History: Details about your past purchases, including product names, prices, purchase dates, and transaction details.
  4. Cookies: We use cookies to enhance your experience, such as saving your preferences, tracking visited products, and enabling features like wish lists and shopping carts.
  5. Session Logs: Your browsing data, such as IP address, device type, browser, and navigation activity on our site, helps us improve performance.
  6. Third-Party Sign-ins: If you sign in via social platforms like Facebook or Google, we collect that information as well.
  7. Communications: Any emails or messages you send us for inquiries, orders, or feedback.

How Do We Use Your Information?

  1. To Provide a Better Experience: We use your information to process your orders, improve our services, and offer personalized recommendations.
  2. For Communication: We'll update you about new products, special offers, order status, and shipping details. You can opt out of promotional messages at any time.
  3. To Improve Our Website: Your browsing and session data helps us make navigation smoother and more intuitive.
  4. Legal Compliance: In case of any legal disputes or issues, we may need to use your data to protect our rights or comply with regulatory requirements.

Sharing of Information

Your information will not be sold or rented to third parties. We may share your data with:

  1. Service Providers: Such as our payment gateway partners, delivery partners, and IT services.
  2. Affiliates: Our subsidiaries or partners involved in delivering your products.
  3. In the event of any merger, acquisition, or partnership, we may share your information with the involved entities.

Cookies and Tracking

Cookies help us deliver a better shopping experience by remembering your preferences, recently viewed items, and facilitating smoother navigation. You can choose to disable cookies, but this may affect some website functionalities.

Your Choices

You can:

  • Opt out of non-essential communications by managing preferences in your Oolive account.
  • Contact us at hello@olivechairs.in to ask questions or request account changes.

Contact Us

For any questions or concerns about this privacy policy, please reach out to us at:  

Email: hello@olivechairs.in  

Phone/WhatsApp: +91-8655-705-758